Your privacy
Privacy Policy
We respect your privacy and are committed to protecting the personal information you share with Solovit. This policy explains what we collect and how we use it.
Information we collect
To process your orders and support you, we may collect:
- Your name, delivery address, and phone number.
- Your email address, where you provide it.
- Order details, such as the products you buy and your payment preference.
- Basic technical information about how you use our website.
How we use your information
- To process, fulfil, and deliver your orders.
- To contact you about your order and provide customer support.
- To improve our products, our website, and your shopping experience.
- To send updates or offers, only where you have agreed to receive them.
Cookies
Our website uses cookies to keep your cart working, remember your preferences, and understand how the store is used. You can control cookies through your browser settings.
Sharing with third parties
We share only the information needed to serve you — for example, your name and address with our delivery partners, and payment details with secure payment providers. We never sell your personal data.
Data retention
We keep your information only for as long as needed to fulfil your orders, meet legal requirements, and support you as a customer.
Your rights
You may ask to access, correct, or delete your personal information at any time. Just contact us and we'll help.
Contact us about privacy
For any question about your privacy or this policy, email us at support@solovit.com.eg.
This Privacy Policy is provided for information and may be updated from time to time. Please check back for the latest version.